Privacy Policy
Last updated: June 6/2025
At Mane Stay (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website or services.
By accessing or using our services, you consent to the collection and use of your information as outlined in this Privacy Policy.
1. Who We Are
Mane Stay is a Toronto, Ontario-based company that provides concierge and travel coordination services for individuals seeking hair transplant procedures in Turkey. While we work closely with third-party medical providers, we do not perform or deliver medical treatments.
2. What Information We Collect
We collect personal information to deliver our services effectively. This includes:
a) Personal Identification Information
Full name
Date of birth
Contact details (email, phone number, mailing address)
b) Health & Medical Information
Self-disclosed medical history relevant to hair transplant suitability
Photos submitted for consultation purposes
Notes from communications with you regarding treatment plans
c) Travel & Logistics Information
Passport and visa-related data (where necessary)
Travel and accommodation preferences
Emergency contact information
d) Website & Usage Data
IP address
Browser type and device information
Cookies and analytics (used to improve user experience)
3. How We Use Your Information
We use the information collected to:
Facilitate hair transplant consultations with third-party clinics in Turkey
Coordinate travel, lodging, and transportation arrangements
Communicate updates and provide customer support
Personalize your experience with Mane Stay
Improve our services and website functionality
Comply with legal obligations
4. Sharing Your Information
We may share your information with:
Medical providers in Turkey for the purpose of consultations and booking procedures
Travel and accommodation partners (e.g., hotels, drivers) to facilitate logistics
Legal or regulatory authorities, when required by law or to protect our rights
We do not sell, rent, or trade your personal information to third parties.
5. Your Consent
By providing personal or medical information, you consent to its collection, use, and disclosure as described in this policy, including the transfer of your information to third-party providers located outside of Canada.
You may withdraw your consent at any time by contacting us, though this may limit our ability to provide services.
6. How We Store & Protect Your Data
We store your data securely using industry-standard encryption and access controls. Sensitive data (such as medical images) is only accessible to staff and partners who require it to perform their role.
We retain personal information only as long as necessary for the purposes outlined above or as required by law.
7. Your Rights
As a resident of Canada, you have the right to:
Access the personal information we hold about you
Correct or update inaccurate data
Withdraw consent or request deletion of your information (subject to legal limitations)
To exercise these rights, contact us at the information below.
8. Cookies & Tracking
Our website uses cookies to analyze site traffic and optimize your experience. You may disable cookies in your browser settings, but some features may not function correctly as a result.
9. Third-Party Links
Our website may include links to third-party websites (e.g., clinics, booking platforms). We are not responsible for the privacy practices or content of those sites.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without verified parental or guardian consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes implies your acceptance.
12. Contact Us
If you have questions about this Privacy Policy or wish to make a request regarding your data, please contact us:
wil@manestayhair.ca
6475290999
Mane Stay – Toronto, Ontario, Canada