Last Updated: [April 2026]
Welcome to 15984122 Canada Inc. (Mane Stay) (“Mane Stay”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your use of our website and services.
15984122 Canada Inc. (Mane Stay) provides concierge and facilitation services for medical tourism, specifically for hair transplant procedures performed by licensed clinics in Turkey.
By accessing or using our website or services, you agree to these Terms. If you do not agree, please do not use our services.
1. Scope of Services
15984122 Canada Inc. (Mane Stay) provides non-medical concierge and coordination services, including but not limited to:
Connecting clients with licensed clinics in Turkey
Recommending partner clinics
Facilitating remote consultations
Coordinating procedure scheduling
Assisting with travel logistics, hotel accommodations, and transportation
Providing general support before, during, and after your trip
15984122 Canada Inc. (Mane Stay) does not provide medical services, and nothing we offer should be interpreted as medical advice or treatment.
2. Role of Mane Stay
15984122 Canada Inc. (Mane Stay) acts solely as a facilitator and intermediary.
We:
Connect you with third-party medical providers
Relay and simplify information between you and the clinic
Provide concierge-style support
We do not:
Provide medical advice or diagnoses
Perform or supervise procedures
Guarantee medical outcomes
3. Independent Medical Providers
15984122 Canada Inc. (Mane Stay) exclusively partners with:
Vera Clinic Hair Transplant
However:
The clinic operates as an independent third-party provider
You will enter into a separate agreement directly with the clinic
All medical services, decisions, and outcomes are the sole responsibility of the clinic
15984122 Canada Inc. (Mane Stay) does not control and is not liable for:
Medical procedures or outcomes
Clinical decisions or staff actions
Post-operative care provided by the clinic
4. Medical Disclaimer
All information provided by 15984122 Canada Inc. (Mane Stay):
Is for informational purposes only
May be relayed or simplified from clinic communications
It does not constitute medical advice, diagnosis, or treatment.
You are solely responsible for:
Consulting with licensed medical professionals
Determining your suitability for any procedure
5. Client Responsibilities
By using our services, you agree to:
Provide accurate and complete personal and medical information
Make informed decisions directly with the clinic
Determine your own medical suitability
Follow all pre- and post-operative instructions from the clinic
Comply with all legal, medical, and travel requirements
6. Travel Disclaimer
15984122 Canada Inc. (Mane Stay) may assist with travel coordination; however:
You are solely responsible for:
Valid passports, visas, and travel documents
Compliance with travel advisories and health regulations
Obtaining travel and medical insurance
15984122 Canada Inc. (Mane Stay) is not liable for:
Delays, cancellations, or disruptions
Airline, hotel, or transportation issues
Government restrictions or unforeseen travel events
7. Concierge & Post-Operative Support
15984122 Canada Inc. (Mane Stay) may provide:
Trip coordination assistance
Communication support with the clinic
General post-operative check-ins and guidance
This support is:
Non-medical in nature
Provided for convenience only
Not a substitute for professional medical advice
8. Fees, Deposits & Refunds
15984122 Canada Inc. (Mane Stay) charges a concierge service fee, typically ~20% of the procedure cost
The remaining balance is paid directly to the clinic on the day of the procedure
Refund Policy:
Full refund if cancellation occurs more than 14 days before the procedure
Within 14 days, refunds are issued at the sole discretion of 15984122 Canada Inc. (Mane Stay)
Payments made directly to third-party providers are subject to their own policies. 15984122 Canada Inc. (Mane Stay) is not responsible for those refunds.
9. Assumption of Risk
By using our services, you acknowledge and accept all risks associated with:
Hair transplant procedures
International medical treatment
Travel and post-operative recovery
You voluntarily assume all such risks.
10. Limitation of Liability
To the fullest extent permitted by law:
15984122 Canada Inc. (Mane Stay) is not liable for:
Medical malpractice, complications, or unsatisfactory results
Actions or negligence of third-party providers
Travel-related disruptions or losses
Financial or personal damages arising from your experience
Any medical-related claims must be directed to:
Vera Clinic Hair Transplant
The total liability of 15984122 Canada Inc. (Mane Stay), if any, is strictly limited to the amount of fees paid directly to 15984122 Canada Inc. (Mane Stay).
11. Indemnification
You agree to indemnify and hold harmless 15984122 Canada Inc. (Mane Stay) from any claims, damages, or legal expenses arising from:
Your participation in medical tourism
Any disputes with third-party providers
Your breach of these Terms
12. No Guarantees
15984122 Canada Inc. (Mane Stay) makes no guarantees regarding:
Medical outcomes
Aesthetic results
Recovery timelines
All before-and-after photos, testimonials, and marketing materials are:
For illustrative purposes only
Not guarantees of results
13. Insurance
You acknowledge that:
You are responsible for obtaining travel and medical insurance
Complications or follow-up care may not be covered by standard policies
15984122 Canada Inc. (Mane Stay) is not responsible for uninsured losses.
14. Privacy
We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how your data is collected, used, and stored.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of the Province of Ontario, Canada.
Any disputes relating to 15984122 Canada Inc. (Mane Stay) services shall be resolved exclusively in the courts of Toronto, Ontario.
You acknowledge that:
All medical procedures occur in Turkey
Any disputes related to medical treatment fall under the jurisdiction of Turkey
16. Modifications to Terms
15984122 Canada Inc. (Mane Stay) reserves the right to update these Terms at any time. Changes will be reflected by the updated “Last Updated” date.
Continued use of our services constitutes acceptance of any revised Terms.
17. Contact Information
For questions regarding these Terms:
15984122 Canada Inc. (Mane Stay)
Toronto, Ontario, Canada
Email: wil@manestayhair.ca
Phone: 647-529-0999